Retail banking must balance customer expectations for seamless digital journeys with the pressures of compliance, risk, and profitability. Zoral Retail Banking solutions leverage Olympus fOS capabilities and Atelier Consulting expertise to unify customer profiles, personalize offers, and orchestrate end-to-end servicing across deposits, payments, cards, and savings.
Automates data capture and validation from documents.
Configures dynamic, end-to-end origination workflows.
Automates eligibility, scoring, and pricing with AI and rules.
Provides enriched behavioral signals for risk decisions.
Connects to cores, bureaus, and eKYC providers.
Aligns intake with profitability, compliance, and growth.
Core capabilities that power intelligent automation, seamless integration, and scalable performance across the entire ecosystem.
Focused execution and intelligent automation deliver measurable improvements across the lending lifecycle, creating clear and sustained business impact.
Engagement models designed to offer flexibility, transparency, and control.
with full fOS integration.
for card lifecycle and disputes.
using Scribe and Hyperion DE.
with Prism CX
Key engagements that showcase innovation, efficiency, and real business results.
Built customer profiles and orchestrated onboarding with Maestro; cut onboarding time by 70% and improved cross-sell conversion.
Used Hyperion DE for dispute automation; cut resolution time by 60% while ensuring compliance.
Leveraged Prism CX for omnichannel journeys; improved customer satisfaction scores by 35%.
Insights and perspectives that shape industry thinking and inspire state-of-the-art digital transformation.
Zoral Retail Banking solutions combine fOS Olympus capabilities with consulting to deliver end-to-end automation across the retail banking lifecycle. Spanning customer onboarding, deposits, payments, savings, cards, servicing, compliance, and risk — Zoral Retail Banking solutions unify front, middle, and back office operations into a single intelligent operating model to drive profitability, resilience, and superior customer experiences
